Monday, September 28, 2009

Please leave a message

Is anyone else up for updating our "leave a message" message on voicemail systems?

I mean, I guess it was needful when these first came into existence -- maybe 1983 -- to remind people to wait for the tone, etc. But now the long, drawn out messages -- the worst are the ones that say "I'm away from my phone, or helping another valued customer"!

How about a simple, "This is Oscar Rodriguez -- please leave a message"? It combines identification (so the caller knows they've got the right phone), courtesy ("please") and a 3 word instruction. Short and simple. And it doesn't leave the listener feeling like she's calling into a time warp.

No comments: